James Dittman, Chairman
Jim founded Next Level Performance (formerly Dittman Incentive Marketing) in 1976. In his career, he has been named “Incentive Executive of the Year” by the Motivation Show, one of the “25 Most Influential People in the Travel Business” by Business Travel News, and the organization was named one of the “five most innovative incentive companies” in the U.S. by Successful Meetings magazine.
Dave Dittman, President
Dave is responsible for the strategic direction of organization in the creation and delivery of incentive travel- and merchandise-based marketing programs. Dave has developed award-winning programs for numerous companies. He has been named an industry leader by Incentive magazine, has won several Circle of Excellence Awards from the Incentive Marketing Association (IMA), and is a frequent speaker at banking and insurance industry functions nationwide.
Victor Sawi, Vice President, Sales and Services
Victor is responsible for the new client acquisition and the integrated efforts of the Client and Customer Services teams. Prior to joining Next Level Performance, he has worked in a wide array of industries, including retail, insurance and financial services / banking. Victor is very capable of seeing programs from our clients’ viewpoint, as his first encounter with Next Level Performance was as a client. He is a proud alumni of the University of Pittsburgh.
Susan Adams, Vice President, Engagement
Susan is responsible for Marketing Communications, as well as operational excellence in Travel. She is passionate about the strategies and benefits of employee engagement, incentive, and recognition programs. Currently she serves on the board of the Incentive Research Foundation (IRF) and chairs the IRF Research Committee. Susan has also served on the board of the Incentive Marketing Association (IMA), and is past president of the Recognition Council. An avid traveler and former planner, Susan is also interested in the art and science of incentive travel.
Paul Ruddy, Vice President, Information Technology
Paul leads the IT team with a focus on achieving results through process improvement and advanced technology to meet the business needs of both Next Level and our clients. He brings a business-oriented perspective to operations and project management. Paul earned an MBA from Montclair State University and his undergraduate MIS degree at the University of West Virginia. He applies knowledge from the classroom to real-world incentive and engagement software solutions, always with a goal of managing data to provide client insight.
Brian Carr, Senior Director of Operations
Brian is integral to the Business Development process, and leads the Customer Service team. He brings a strong retailing background to the company, and manages the domestic and international online Rewards Mall, ensuring the latest merchandise and gift cards are available to program participants around the world. Brian is a member of the Incentive and Engagement Solution Providers (IESP) industry group.
Mario La Spina, Senior Director of Finance & HR
Mario oversees all Financial and Human Resources functions, including general accounting, budgeting, cash management, and teammate benefits. In this role, he is responsible for the preparation and analysis of monthly financial management reports, as well as the company’s budgets and cash flows.
Jennifer Mazza, Senior Director of Travel Operations
Jennifer manages Travel Department Operations and ensures that our travel programs are rooted in best practices. She strives to deliver a flawless experience for participants on site. With a natural affinity for all things logistical, Jennifer is an in-house expert for large programs, as well as event production and design. She enjoys working closely with our clients to cultivate longstanding relationships and reflect their brands in every aspect of their programs, as well as coaching Next Level colleagues on travel operations.
Leigh Wilkins, Senior Director of Travel Experiences
Leigh is the Director of Travel Experiences. She is passionate about the creation, planning, and delivery of extraordinary programs that create memories for a lifetime. Leigh and the Travel team are driven to exceed both clients’ and guests’ expectations as they craft unique experiences around the globe. Leigh inspires the team to deliver high levels of customer service, and she is committed to working side by side with Next Level’s clients as an advisor and advocate for their programs.